Why Choose Doritex
Doritex is different from other uniform suppliers. From the creativity and responsiveness only possible from an independent company to the efficiency and reliability generated by our commitment to state-of-the-art operations and technology, Doritex Corp. has many qualities that lift us above the competition.
Our people, our business, and our resources remain here in our region to help expand our local economic climate and help improve our local economy.
We integrate state-of-the-art technology for tracking, sorting and transport of our products.
- Radio Frequency ID (RFID) technology is employed in all of our products
- Automated sorting in plant
- Automated tracking via route accounting software
- Inventory reporting via route accounting software
- Virtually all shortages are eliminated, 100% inventory accuracy and nothing less!
Our route sales representatives are a true company asset. When you work with Doritex, you get to take advantage of experienced, motivated and quality-focused representatives that are the best in the industry.
- Average tenure of staff is 10+ years
- No turnover on route for 5+ years
- 100% accountability for service
- Dedicated service management teams
- Dedicated service supervisors
- Our route sales representatives service fewer than 25 customers daily
- Immediate communication via mobile technology
- Route accounting software employed on route
Customer satisfaction is our best assurance of a strong and growing customer base.
- Dedicated service contact available every day
- Immediate contact with service teams
- Published customer retention rate exceeds 99%
- Customer resolution within 24 hours
We have the skills and processes needed to maintain products at a high level.
- Repairs are completed in plant
- One-week turnaround
- Our repair standards are maintained, or we upgrade garments
- Replacement standards are defined
- Replacements issued from local stockroom
- Size upgrades included in program
- One-week turnaround to add employee