Why Choose Doritex
Doritex different from other uniform suppliers. From the creativity and responsiveness only possible from an independent company to the efficiency and reliabilty generated by our commitment to state-of-the-art operations and technology, Doritex Corp. has many qualities that lift us above the competition.
Our people, our business, and our resources remain here in our region to help expand our local economic climate and help improve our local economy. View details from a market research study comparing Local Independents to National Chains.
We integrate state-of-the-art technology for tracking, sorting and transport of our products.
- Radio Frequency ID (RFID) technology is employed in all of our products.
- Automated sorting in plant
- Automated Tracking via Route Accounting Software
- Inventory Reporting via Route Accounting Software
- Virtually all shortages are eliminated, 100% inventory accuracy and nothing less!
Our route sales representatives are a true company asset. You take advantage of experienced, motivated and quality-focused representatives that are the best in the industry.
- Average tenure of staff 10 + years
- No turnover on route for 5+ years
- 100% accountability for service
- Dedicated Service Management Teams – Four groups of four
- Dedicated Service Supervisors – 4 full-time
- Our Route Sales representatives service less than 25 customers daily
- Immediate communication via mobile technology
- Route Accounting Software employed on route
Customer satisfaction is our best assurance of a strong and growing customer base.
- Dedicated service contact available everyday
- Immediate contact with service teams
- Published customer retention rate exceeds 99%
- Customer resolution within 24 hrs
Here are just a few of the many testimonials we have received from our customers.
We have the skills and processes needed to maintain products at a high level.
- Repairs are completed in plant
- One-week turnaround
- Our repair standards are maintained, or we upgrade garments.
- Replacement standards are defined
- Replacements issued from local stockroom
- Size upgrades included in program
- One-week turnaround to add employee